Shipping and Returns

Shipping:

We strive for the fastest shipping. Once your order is received and payment has processed we will ship your order within 3-5 business days. This allows us the opportunity to process your orders and continue with our effort of undamaged deliveries.

Please contact info@aileyredefined.com if you have not received your package within 10 business days of receiving your tracking information

Returns/Refunds:

Due to the nature of our products returns are not accepted. All sales are final. If there are concerns please reach out to us at info@aileyredefined.com

Lost/Stolen Package:

Ailey Beauty is not responsible for lost or stolen packages. If you have not received your order due to any circumstance, please contact USPS to file a lost/stolen package claim. 

 Cancellation Policy:

We are unable to change, make price adjustments, or cancel an order once it has been submitted.