Shipping and Returns


We strive for the fastest shipping. Once your order is received and payment has processed we will ship your order within 3-5 business days. This allows us the opportunity to process your orders and continue with our effort of undamaged deliveries.

Please contact if you have not received your package within 10 business days of receiving your tracking information


Due to the nature of our products returns are not accepted. All sales are final. If there are concerns please reach out to us at

Lost/Stolen Package:

Ailey Beauty is not responsible for lost or stolen packages. If you have not received your order due to any circumstance, please contact USPS to file a lost/stolen package claim. 

 Cancellation Policy:

We are unable to change, make price adjustments, or cancel an order once it has been submitted.